Customized Support Plans

By the Hour Heli-One Coverage

Heli-One’s Customized Support Plans are uniquely positioned to provide customized support, across multiple platforms and OEMs. Have predictable maintenance budgets, covering both scheduled and unscheduled events with Heli-One’s Customized Support Plans.

Our programs are reviewed constantly and can be tailored for you to cover individual components or an entire aircraft.  Our support gives you a maintenance solution to manage costs and maximize your aircraft's availability, while limiting the time spent on administrative activities so you can focus on flying.

Contact a Heli-One expert

Why Heli-One?

  • Budget planning predictability
  • Single-source supplier across multiple OEMs
  • Scheduled and unscheduled event coverage
  • Global team of experienced planners, Customer Support Officers, 24/7 AOG support and distribution channels
  • Reduce your inventory
  • Minimized downtime in unplanned maintenance events with available exchanges
  • Higher residual value

Services Include:

  • Repair and Overhaul
  • AOG support
  • Integrated Logistics Support
  • Design and Engineering
  • Parts Inventory Management
  • Safety and Survival equipment

What is structured Maintenance Support?

Fixed Sum

Fixed sum per flying hour for maintenance of an agreed list of parts

PBH Logistics

Logistics planning for scheduled and unscheduled events

PBH Budgeting

Budgeting for scheduled events

PBH Cost Protection

Cost protection for unscheduled events

How does ​comprehensive support work?

To start, our team performs an analysis on the times and cycles on your aircraft to determine buy-in requirements. Over the course of a contract, we provide parts as and when required to ensure aircraft availability and you pay a monthly fee based on the hours you fly, aligning your costs with your revenues.

NEW: No Buy-In Option

Heli-One may be able to offer cost-competitive coverage without the upfront cost of Buy-In. Contact a Heli-One Sales Director to see if this option could work for you.

How PBH works

What does Heli-One cover with comprehensive support?

Heli-One offers the most extensive coverage in the industry, which can be customized based on your operational requirements. We have three basic packages:

  1. ​Full support (engines, dynamics, hydraulics, avionics, blades etc.)
  2. Major components only
  3. Engines only
Contact a Heli-One expert
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